Terms & Conditions
Welcome to Dr Aulakh Foods. By accessing our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
User Agreement & Terms
General Information
Dr Aulakh Foods provides food products including mushrooms, pickles, and other related items. These terms apply to all visitors, users, and customers of our website. By using this site, you confirm that you are at least 18 years old or using the website under supervision of a parent or guardian.
Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However, minor variations in color, packaging, or appearance may occur due to natural ingredients and updates. We reserve the right to modify product details or discontinue items without prior notice.
Pricing & Payments
All prices listed are in INR (₹) unless stated otherwise. Prices are subject to change without notice. We accept secure online payments through approved payment gateways. Orders will be processed only after successful payment confirmation.
Orders & Cancellations
Once an order is placed, it cannot be canceled after it has been processed or shipped. We reserve the right to cancel orders due to stock issues, payment problems, or incorrect information provided by the customer.
Shipping & Delivery
Delivery timelines are estimates and may vary due to location or unforeseen circumstances. We are not responsible for delays caused by courier services or external factors. Customers must provide accurate shipping details to avoid delivery issues.
Returns & Refunds
Due to the nature of food products, returns may not be accepted unless the product is damaged, defective, or incorrect. Any issue must be reported within 24 hours of delivery with proper proof (photos/videos). Approved refunds or replacements will be processed accordingly.
Intellectual Property
All website content including logos, images, text, and designs are the property of Dr Aulakh Foods and may not be copied, reproduced, or used without written permission.
Limitation of Liability
Dr Aulakh Foods shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.
Privacy
Your personal information is handled according to our Privacy Policy. We ensure your data is protected and not misused.
Changes to Terms
We reserve the right to update or change these Terms & Conditions at any time. Continued use of the website after changes implies acceptance of the updated terms.
Contact Information
For any questions regarding these terms, please contact us:
Email:support@draulakhfoods.com
Phone: +91 98765 43210