Terms & Conditions

By accessing, browsing or using the Dr. Aulakh Foods website, you agree to comply with these Terms and Conditions and all applicable laws and regulations.

If you do not agree with any part of these terms, you should discontinue using the website and avoid placing an order through it.

Customers must provide complete, current and accurate information while placing an order or submitting an enquiry. This may include:

• Full name of the customer or recipient.
• Correct mobile number and email address.
• Complete shipping and billing address.
• Accurate pincode and delivery instructions.
• Valid payment and order-related information.

Dr. Aulakh Foods will not be responsible for delivery delays, unsuccessful deliveries or other issues caused by incomplete, outdated or incorrect information provided by the customer.

The website must be used only for lawful personal or business purposes. Users must not attempt to misuse, damage, disrupt or interfere with the website or its services.

• Do not use the website for fraudulent or unlawful activities.
• Do not attempt to gain unauthorised access to the website, server or customer information.
• Do not introduce viruses, malicious code or harmful technology.
• Do not copy, misuse or reproduce website material without appropriate permission.
• Do not provide false information or place fraudulent orders.

Customers agree to accept the product price, applicable taxes, shipping charges and other fees displayed at the time of purchase.

Prices and promotional offers may be updated from time to time. However, the price displayed and accepted when the order is confirmed will apply to that purchase, subject to payment verification and product availability.

In the event of a technical error, incorrect price display or payment discrepancy, Dr. Aulakh Foods may contact the customer before processing the affected order.

Placing an order through the website does not automatically guarantee acceptance. An order is considered confirmed only after it has been successfully reviewed, accepted and processed by Dr. Aulakh Foods.

We may contact the customer if additional information is needed to verify an order, payment, delivery address or product requirement.

All products displayed on the website are subject to availability. Product stock may change without prior notice due to demand, production schedules or other operational reasons.

If an ordered product becomes unavailable after an order has been placed, our team may contact the customer to offer an alternative product, replacement, revised delivery timeline or refund, as applicable.

Product photographs, packaging images and other visual material displayed on the website are provided for illustration and general reference purposes.

The actual product may have minor variations in colour, appearance, label placement, packaging design or presentation because of photography, screen settings, packaging updates or production changes.

Such minor visual differences do not necessarily indicate a change in the quality, quantity or intended characteristics of the product.

We make reasonable efforts to ensure that product names, descriptions, ingredients, quantities, usage information and prices displayed on the website are accurate.

However, unintentional typographical, technical or administrative errors may occasionally occur. Dr. Aulakh Foods reserves the right to correct such errors and update website information whenever necessary.

Orders placed through the website are also governed by the applicable Shipping, Return and Refund Policy of Dr. Aulakh Foods.

Customers should review the relevant policy before completing a purchase to understand processing timelines, delivery conditions, return eligibility and refund procedures.

The website may use third-party services, including payment gateways, courier companies, analytics providers and external website links.

These services may operate under their own terms and policies. Dr. Aulakh Foods is not responsible for the independent practices, availability or content of third-party platforms.

We aim to keep the website available and functioning properly. However, uninterrupted access cannot be guaranteed at all times.

Access may occasionally be interrupted because of maintenance, technical issues, server problems, security updates or circumstances beyond our reasonable control.

The website content, including brand names, product names, logos, text, graphics, photographs, designs and other material, belongs to Dr. Aulakh Foods or is used with appropriate permission.

Website content must not be copied, reproduced, republished, distributed or commercially used without prior written permission.

Dr. Aulakh Foods will make reasonable efforts to provide accurate information, secure transactions and reliable customer service.

To the extent permitted by applicable law, we will not be responsible for indirect loss, website interruptions, courier delays, third-party service failures or issues resulting from the customer's improper use or storage of a product.

Dr. Aulakh Foods reserves the right to update, revise or modify these Terms and Conditions and other website policies whenever necessary.

Changes may be made to reflect updates in our products, services, website operations, business practices or applicable requirements.

Updated terms will be published on this page. Continued use of the website after an update will be considered acceptance of the revised terms.

For questions about these Terms and Conditions, website usage, orders or related policies, please contact our customer support team.

By continuing to use the Dr. Aulakh Foods website, you confirm your acceptance of these Terms and Conditions.